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Tuesday, November 11, 2014

ISA's Mentor Program

Karen S. Rabe, ISA CAPP
It has been over a year since ISA initiated our mentor program. This program enables our newest members and any member who is struggling through the CAPP process to reach out to an assigned, seasoned member for help.

ISA has close to 800 members. The word is out and we are growing. We have added 99 new members as of November. If you are one of those new members and are struggling to move through the accreditation process in ISA, please be aware that we are here to help you. Your assigned mentor can give you insight on their experience in dealing with questions you may have. Mentees are expected to initiate the communication with mentors they are assigned, as well as maintain the relationship for the length of time they wish. Both parties should make themselves available in a timely manner through a mutually agreed on method of communication. If you no longer require your mentor, please contact them and ISA HQ to let them know so we can reassign the mentor to a new individual.

Only appraisal-related questions should be asked. Here are some examples of questions which were asked of our mentors since inception of the program.

1.    How do I find comparable sales for a unique item?
2.    How do I deal with a difficult client?
3.    How do I market my appraisal business?
4.    How do I deal with a client who ignores my invoices and phone calls concerning them?

Being credentialed by ISA and having a CAPP can significantly boost your appraisal business. Let us help you achieve this goal. The IRS recommends using an appraiser who “has earned an appraisal designation from a recognized professional appraiser organization for demonstrated competency in valuing the type of property being appraised.” This is stated in Publication 561, page 10. ISA is one of these organizations. Consequently, tax advisors, attorneys, trust officers and clients are actively seeking only “qualified” appraisers.

We currently have 105 certified members. We are asking all willing certified members to become mentors to a CAPP candidate. This is a short term, fulfilling commitment. CAPP mentors can review reports prior to submission and point out errors, which if not found, would result in resubmission. We want you to succeed!

Christine Guernsey, ISA CAPP, summed up her experience as a mentor very well. “I found participating in the mentoring program extremely rewarding. Not only was I able to share knowledge I'd gained through the years from other senior and very generous appraisers, but I felt like I made a new friend and colleague through the process. I will definitely continue to participate in the program.”

I have personally helped many new members over the years and it has always been a very rewarding experience for me as well. Become a mentor or mentee by contacting our new ISA Membership Coordinator, Michelle VanAlstyne, at (312) 265-3750 or

Thank you to all who are currently volunteering to make this program successful. If you have any questions feel free to contact me by email or phone.


Karen S. Rabe, ISA CAPP

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